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Q

I have strong writing skills, but am not great at public speaking. I want to improve this so I can become a community manager. How can I brush up on my communication skills?

First of all, I don’t believe that great speakers are natural-born speakers. In other words, it’s all about speaking A LOT. I’ve been speaking professionally for five years and am now totally comfortable on stage (that wasn’t always the case). In short, take as many opportunities as you can to present in front of people. Always make sure that you’re well-prepared and rehearse in front of a mirror – sounds silly, but it works!

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